Metal-Era Privacy Policy

Privacy Policy


Our Commitment To Privacy 

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

What Information is Collected

We collect information from you when you register on our website, use our online quoting system or fill out a form either electronically or physically.

When registering, creating a quote or filling out a form on our site, you may be asked to enter your: name, e-mail address, mailing address, phone number, fax number or other information related to your business or project. You may visit our site anonymously, however, you may not have full access to all portions of our site.

How Your Information is Used

Any of the information we collect from you may be used in one of the following ways:

To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. 
To send periodic communications: The contact information you provide may be used to send you information and updates pertaining to your request, in addition to receiving occasional company news, updates, related product or service information, etc.


To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. Any information you provide us with, including project and order information, will be handled in confidential manner.

Cookie Usage

We use cookies, which are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your submittal builder and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still reach us over the telephone or by contacting customer service.

Disclosure of Information to Outside Parties

We do not sell, trade or otherwise transfer  your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. These trusted third parties may include, but are not limited to, independent sales representatives for Metal-Era, private label partners and other industry partners. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Your information may also be made available to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the website.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Ad Servers

We do not partner with or have special relationships with any ad server companies.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our privacy policy.


This privacy policy is applicable to US residents only.

Changes to our Privacy Policy

If we change our privacy policy, we will post those changes on this page and update the privacy policy modification date below.

This policy was last modified on September 1, 2009

Accessing Your Information

Upon request we provide consumers with access to all information and a description of information that we maintain about them.

Consumers can access or request that this information be corrected by using the below contact information.

Removal Procedures

If you supply us with your contact information you may receive periodic communications from us with information on new products and services or upcoming events. If you do not wish to receive such communications, please let us know by calling, e-mailing or writing to us using the below contact information. Please provide us with your exact name and contact information you would like removed. We will be sure it is removed from our contact list in a timely manner.

All broadcast faxes we send include this information: To remove your number from our fax list, please fax this back to 800-373-9156 with the phone number to be removed and the word “Remove” clearly written on the fax or call 800-558-2162. Failure by us to comply with this removal provision in the shortest reasonable time is unlawful.

We comply with the ‘‘Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003’’, or the ‘‘CANSPAM Act of 2003” (click here for details). To remove your e-mail address from our commercial fax list, you may reach us using the below contact information or send an e-mail to

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Metal-Era, Inc.
1600 Airport Road
Waukesha, WI 53188
p: 800-558-2162